Shipping policy
ORDER PROCESSING:
Please allow 3 days to process your order. Expect an email within 2 business days to let you know your order is on the way!
IN STORE PICKUP:
Available At 32 College Rd. Suite 22M Fairbanks, Alaska 99701. (Our Store Is Located At The South End Of The Bently Mall.)
Orders can be picked up daily, from 11 – 7 Tuesday - Saturday. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY:
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within [insert distance] of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING:
Orders are generally shipped within 1-3 business days. Orders will not be processed or shipped on weekends or Holidays.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Shipping |
5 to 7 business days |
$15 |
|
Expedited Shipping |
3 to 5 business days |
$25 |
At current we do not offer any International Shipping
LOST OR DAMAGED PACKAGES
In the event that your order arrives damaged in any way, please email us as soon as possible at bjg@bishopsjewelry.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at bjg@bishopsjewelry.com.