Shipping policy
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ORDER PROCESSING:
Please allow 3 days to process your order. Expect an email within 2 business daysย to let you know your order is on the way!
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IN STORE PICKUP:
Available At 32 College Rd. Suite 22M Fairbanks, Alaska 99701. (Our Store Is Located At The South End Of The Bently Mall.)
Orders can be picked up daily, from 11 โ 7 Tuesday - Saturday. An email will beย sent when your order is ready for pickup.
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LOCAL DELIVERY:
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within [insert distance] of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
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When your order is ready for delivery, you will receive an email with real-time tracking information.
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FLAT RATE SHIPPING:
Orders are generally shipped within 1-3 business days. Orders will not be processed or shipped on weekends or Holidays.
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DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
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|
Shipping option |
Estimated delivery time |
Price |
|
Standard Shipping |
5 to 7ย business days |
$15 |
|
Expedited Shipping |
3 to 5ย business days |
$25 |
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At current we do not offer any International Shippingย
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LOST OR DAMAGED PACKAGES
In the event that your order arrives damaged in any way, please email us as soon as possible at bjg@bishopsjewelry.com with your order number and a photo of the itemโs condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at bjg@bishopsjewelry.com.
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